Job Details
Job Description
Branch Manager – Learning & projects | Sandton, Johannesburg
Are you a seasoned project management professional with a passion for leading high-performance teams and delivering impactful learning programmes?
Raizcorp is seeking a dynamic and experienced Branch Manager to lead one of our high-impact learning centres in Sandton, Johannesburg. In this pivotal role, you will be responsible for overseeing the end-to-end delivery of multiple bespoke entrepreneurial development programmes, while managing a diverse team of business coaches (Guides), facilitators, administrators, and support staff.
Our programme participants are small business owners — actively running their businesses while on programme — and rely on our structured, compliance-driven learning journey to grow. Your mission is to ensure seamless project execution, full programme compliance, operational excellence, and an empowered, high-performing team.
Key responsibilities
- Programme & Project management
- Drive full lifecycle management of multiple sponsored programmes from initiation to graduation.
- Lead delivery of complex, compliance-heavy projects with changing requirements and multiple stakeholders.
- Maintain and execute against detailed programme plans (scopes, schedules, budgets, risk registers, etc.).
- Ensure that every programme achieves its key outcomes and graduation milestones.
- Operational oversight & centre management
- Oversee daily operations of the branch, ensuring all sessions run on time and to standard.
- Manage centre logistics, scheduling, absentee cover, facility readiness, and “always-on” operational status.
- Create an environment of professional excellence, discipline, and continuous improvement.
- Compliance & data-driven reporting
- Ensure meticulous adherence to each programme’s compliance framework (attendance, coaching hours, deliverables, financial contributions, etc.).
- Own data integrity across all participants and programmes using bespoke learning and incubation management systems.
- Produce accurate and insightful reports for internal leadership and external sponsors – enabling informed decision-making and trend analysis.
- Team leadership & performance management
- Lead, coach, and hold accountable a team of business coaches (Guides), administrators, facilitators, and support staff.
- Drive team performance through structured feedback, operational discipline, and values-based leadership.
- Ensure capacity planning, professional development, and a culture of accountability across the branch.
- Stakeholder & client engagement
- Represent the branch in high-stakes sponsor engagements including boardroom reporting to C-suite clients.
- Defend programme data, align on strategic adjustments, and rapidly translate client instructions into delivery actions.
Experience & qualifications
- Minimum 5 years’ experience in project management, programme delivery, or structured learning/training environments (e.g., SETAs, learnerships, corporate-funded programmes).
- Demonstrated success leading large teams and managing complex, high-volume portfolios.
- Strong experience in compliance-heavy environments with reporting, audits, and programme requirements.
- Advanced data literacy and reporting experience using learning or incubation management systems.
- Strong emotional intelligence and proven ability to lead and inspire diverse teams.
- Comfortable working with and reporting to C-suite stakeholders.
- Tertiary qualification is non-negotiable; formal project management credentials (e.g., PMP, PRINCE2) are advantageous.
- Strong business acumen, structured thinking, and operational discipline.
- Valid driver’s license and own reliable vehicle.
- Local travel to clients and programme events as required (no extensive travel).
Who you are
You are a systems-driven, detail-obsessed project manager with a deep passion for people. You thrive in fast-paced environments, are obsessed with accountability, and know how to lead others through clarity, structure, and insight. You don't manage from the sidelines — you’re hands-on, tech-savvy, and always one step ahead. If you love leading through data, developing people, and delivering excellence, this role is for you